Shipping Policy
We aim to process all orders within 2-3 business days. Standard shipping times typically range from 5-7 business days, depending on your location. Expedited shipping options are available at checkout. Once your order has shipped, you will receive a tracking number via email. Please note that shipping times may vary during peak periods or due to circumstances beyond our control, such as holidays or carrier delays. We are not responsible for any delays caused by these factors.

Incorrect Address Policy
It’s important to double-check your shipping information before placing an order. We cannot be held responsible for packages delivered to incorrect addresses provided by the customer. If you realize your address is incorrect, contact us immediately. If your order has not yet shipped, we will do our best to correct it. If the package is returned to us due to an incorrect address, you may choose to:

1. Pay an additional shipping fee for reshipment.

2. Request a refund for the product cost, minus the original shipping fee.

Refunds & Exchanges Policy
Your satisfaction is important to us! We offer refunds or exchanges on unused and unopened products within 30 days of purchase. The items must be returned in their original packaging.

To initiate a refund or exchange:

•Contact us at [email protected] with your order number and details of the issue.

•Once we receive and inspect the returned item, we will process your refund or send a replacement. Please note that return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Please note:
•Shipping fees are non-refundable.
•All sales for Clearance and Perfectly Imperfect items are final.

These discounted items are sold “as-is” due to minor imperfections or changes in branding, and no refunds or exchanges will be offered for them.

Contact Information for Returns & Exchanges
For any questions about your order or to start a return/exchange process, please contact us at:

Email: [email protected]

Phone:(206) 222-7104